INC Productions – Website Privacy Policy 

Last updated: 07 February 2026 
Applies to: inc.productions.co.nz 

INC Productions New Zealand Ltd (“INC Productions”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase printing or digital publishing services, or interact with us online. 

 

1. Information We Collect 

1.1 Personal Information 

We may collect personal information from you when you: 

  • Submit enquiries or contact forms 

  • Sign up for newsletters or marketing 

  • Purchase printing or publishing services 

  • Upload files or provide data for production 

  • Engage in e‑commerce transactions 

Personal information may include: 

  • Name 

  • Email address 

  • Phone number 

  • Postal address 

  • Order details 

  • Files you upload for printing or publishing 

  • Any other information you voluntarily provide 

1.2 Non‑Personal Information 

We may collect non‑personal and technical information automatically, such as: 

  • Browser type and version 

  • Operating system 

  • Pages visited and time spent on our website 

  • Number of visits 

  • Aggregate website usage statistics 

  • Anonymous e‑commerce analytics 1 

 

2. Cookies and Tracking Technologies 

Our website (hosted via Squarespace) uses cookies and similar technologies to enhance your browsing experience. Cookies may be used to: 

  • Track how often you visit our website 

  • Understand how you navigate and interact with the site 

  • Compile anonymous statistical data 

  • Support order fulfilment, marketing analytics, and platform performance 

You can control or disable cookies via your browser settings. However, some features may not function correctly without them. 

 

3. How We Use Your Information 

We may use collected information to: 

  • Provide and deliver printing and digital publishing services 

  • Process and manage orders, invoicing, and fulfilment 

  • Communicate with you regarding projects, services, updates, or support 

  • Improve website performance and customer experience 

  • Maintain security and prevent fraud 

  • Comply with New Zealand regulatory obligations 

 

4. Storage & Security of Your Information 

We take privacy and data protection seriously. 
INC Productions uses the following security measures: 

  • Microsoft OneDrive for secure cloud storage of client files 2 

  • Antiviral and security technologies to safeguard systems and devices 3 

  • Encrypted file transfer systems using We Transfer FTP for client production files  

  • Limited internal access to client data 

  • Secure retention and deletion procedures for project files 

Despite our safeguards, no transmission method over the Internet can be guaranteed 100% secure. 

 

5. Sharing Your Information 

We do not sell or rent your personal information. 
We may share data only with trusted third parties when required for service delivery, including: 

5.1 Digital Publishing Services 

INC Productions acts as a New Zealand Digital Publishing Services Agent to Realview Technologies Pty Ltd. 
Files or publishing-related data may be processed by Realview as required for digital publication workflows 4. 

5.2 Service Providers & Partners 

We may share limited information with: 

  • Payment processors 

  • Web hosting platforms (e.g., Squarespace) 

  • IT and security service providers 

  • Delivery or freight partners for printed materials 

These partners are only permitted to handle information necessary for their services. 

 

6. Data Retention 

We retain personal information only for as long as necessary to: 

  • Complete your project or deliver services 

  • Meet legal, tax, or operational obligations 

  • Support future reprints or revisions (if requested by you) 

You may request deletion of your files or personal data at any time. 

 

7. Your Rights (New Zealand Privacy Act 2020) 

You have the right to: 

  • Request access to any personal information we hold about you 

  • Request correction of your information 

  • Request deletion of stored files or personal data 

  • Withdraw consent for marketing communications 

Please contact us using the details below for any privacy‑related requests. 

 

8. Third‑Party Links 

Our website may include links to external sites. 
We are not responsible for the privacy practices of third‑party websites. 

 

9. Changes to This Policy 

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent version. 

 

10. Contact Us 

For questions or privacy requests, contact: 
INC Productions New Zealand Ltd 
Email: [contact@incporoductions.co.nz ] 
Website: inc.productions.co.nz